Refund policy

Refund & Replacement Policy – SkinBazaar

Welcome to SkinBazaar!
We truly value your trust in our products. Please read our policy carefully before placing an order. By purchasing from SkinBazaar, you agree to the terms mentioned below.

1. Returns & Replacements

At SkinBazaar, customer satisfaction is important to us. However, we only accept replacement requests in case a wrong product is delivered.

We do not accept returns for any other reason, and refunds are not provided.

2. Wrong Product Received

If you receive a product different from what you ordered, we sincerely apologize for the inconvenience.

You are eligible for a replacement under the following process:

  • Contact us within 48 hours (2 days) of delivery
  • Email us at skinbazaar.in@gmail.com (change if needed)
  • Share:
    • Your Order ID
    • Clear photos and an unboxing video of the product
    • Brief explanation of the issue

Once verified, our team will guide you through the replacement process.

3. Replacement Eligibility

To qualify for a replacement:

  • Product must be unused and in original packaging
  • Request must be raised within 2 days of delivery
  • Proof (photo/video) must clearly show the issue

4. Refund Policy

SkinBazaar follows a strict no-refund policy.
We only provide replacements in case of incorrect items delivered.

5. Shipping Charges

If a wrong product is delivered:

  • We will bear the return shipping cost
  • Replacement product will be shipped at no extra cost

6. Order Policy

  • Orders once placed cannot be cancelled
  • You can request modifications within 24 hours of placing the order
  • No refunds will be processed after order confirmation

7. Need Help?

For any queries, feel free to contact us:

📩 Email: skinbazaar.in@gmail.com

Our support team is always here to help you.

Important Note

Please double-check your selected model and design before placing the order to avoid any issues.